Official Star996 Document

Star996 Malaysia Platform Terms & Conditions of Use

This document sets out the terms governing your use of the Star996 platform. Please read it carefully before registering or using any of our services.

Updated: 1 January 2026

Key Highlights of Star996's Terms

A summary of the most important things you need to know before using our platform.

Age Restriction – 21 Years and Above

Star996 is open to individuals aged 21 and above only. Registration by minors is strictly prohibited, and any such account will be closed immediately.

Local Deposits & Withdrawals

All transactions are in Malaysian Ringgit (RM). Deposits are supported via DuitNow, Touch 'n Go, GrabPay, FPX, and other local payment methods. Withdrawals are processed within 24 business hours, with a minimum of RM 50.

Bonus Conversion Terms

All bonuses are subject to wagering requirements before any withdrawal can be made. These requirements vary by bonus type and are clearly stated in each Star996 promotional offer.

One Account Per User

Each individual is permitted to hold only one account with Star996. Registering multiple accounts is a serious violation and may result in the termination of all accounts involved.

Fraudulent Activity Prohibited

Any attempt to manipulate the system, exploit technical bugs, or engage in fraudulent activity will result in account termination and forfeiture of all accumulated balances and winnings.

Terms Subject to Update

Star996 reserves the right to update these terms at any time. Continued use of the platform following notification of changes constitutes acceptance of the updated terms.


Key Summary – Star996 Terms

ItemValue / Condition
Minimum Age Requirement21 Years and Above
CurrencyMalaysian Ringgit (MYR)
Minimum DepositRM 20
Minimum WithdrawalRM 50
Withdrawal Processing TimeWithin 24 business hours
Account Limit Per Individual1 account only
Bonus Wagering Requirement (General)15× – 30× depending on the offer
Terms Last Updated1 January 2026
Section 1

1. Acceptance of Terms of Use

By registering for or using any part of the Star996 platform — including the website, mobile app, or any related services — you agree to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, you are not permitted to use the Star996 platform.

These terms constitute a legally binding agreement between you ("Member" or "User") and Star996 ("Platform", "We", "Star996"). Your continued use of the platform following any changes to these terms constitutes your acceptance of the updated version.

By clicking "Register" or "Log In", you confirm that you have read, understood, and agreed to all terms set out in this document.

Section 2

2. Member Eligibility

To use the Star996 platform and participate in any betting or gaming activity, you must meet all of the following criteria:

  • Must be 21 years of age or older at the time of registration and throughout use of the platform.
  • Not be subject to any legal restriction that prohibits you from engaging in online betting activities.
  • Have full legal capacity to enter into a binding contract.
  • Not included on any self-exclusion list enforced by a relevant authority.
  • Acting on your own behalf and not as a proxy or representative of any third party.

Star996 reserves the right to request proof of age and identity at any time. Accounts found to be in breach of the minimum age requirement will be terminated immediately and all balances forfeited.

Star996 actively takes measures to prevent underage participation. If you suspect any underage individual is using this platform, please contact our support team immediately.

Section 3

3. Account Registration

3.1 One Account Per Person

Each individual is permitted to register and maintain only one account at Star996. Opening multiple accounts — whether using the same or different details — is strictly prohibited. Star996 employs advanced detection technology to identify duplicate accounts.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, Malaysian identity card number (MyKad), email address, phone number, and your bank or e-wallet details.

3.3 Account Security

You are solely responsible for keeping your account password confidential. Star996 will not be liable for any losses resulting from unauthorised third-party access to your account. You must notify us immediately if you suspect your account has been accessed without authorisation.

3.4 Identity Verification (KYC)

As part of our anti-money laundering (AML) and know your customer (KYC) procedures, Star996 may request identity verification documents at any time. Required documents may include a copy of your MyKad or passport, bank statements, and proof of current address.

Section 4

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

Star996 only accepts licensed and legitimate payment methods available in Malaysia. Currently accepted methods include:

  • DuitNow (Instant Transfer)
  • FPX – Maybank2u, CIMB Clicks, and other FPX member banks in Malaysia
  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay

4.2 Deposit Terms

Minimum deposit is RM 20 per transaction. All deposits are credited to your account within seconds of payment confirmation. Star996 does not charge any deposit fees; however, any third-party processing fees (if applicable) are the member's responsibility.

4.3 Withdrawal Terms

The minimum withdrawal amount is RM 50 per request. Withdrawal requests are processed within 24 business hours. Withdrawals may only be made to the same payment method used for the deposit, and must be in the name of the registered account holder.

Withdrawals to third-party accounts or phone numbers are not permitted. Star996 reserves the right to place a withdrawal on hold for KYC or AML review purposes without prior notice.

4.4 Currency

All transactions on Star996 are conducted in Malaysian Ringgit (RM). Any attempt to deposit in a foreign currency will be automatically rejected. Star996 is not liable for any losses arising from currency conversion carried out by the payment processor.

Section 5

5. Bonuses and Promotions

5.1 Bonus Eligibility

All bonuses and promotions on Star996 are subject to the specific terms stated in each offer. Generally, bonuses may only be claimed by members who meet the eligibility criteria, and each offer is limited to one claim per member, per household, per IP address, and per device.

5.2 Wagering Requirement

Before any bonus or bonus-derived winnings can be withdrawn, a specified amount of wagering must be completed. This requirement (wagering requirement) is expressed as a multiple of the bonus value, for example:

  • A RM 100 bonus with a 20× wagering requirement means you must wager RM 2,000 before a withdrawal is permitted.
  • Only bets placed in specific categories (such as slots, football, or Live Casino) qualify towards meeting the wagering requirements.
  • Bets placed on excluded games will not count toward fulfilling this requirement.

5.3 Bonus Abuse

Star996 reserves the right to void bonuses and withhold associated winnings if the platform detects any attempt to exploit or abuse promotional offers. This includes, but is not limited to, arbitrage betting (arb betting), the use of multiple accounts, and low-risk gaming techniques used solely to meet wagering requirements.

The full terms for each promotion are stated on the relevant promotions page. Please read them carefully before claiming any bonus on Star996.

Section 6

6. Betting Rules

6.1 Finality of Results

All betting results on Star996 are final once confirmed. This applies to Sports Betting outcomes (Malaysia Super League, EPL, badminton, e-sports, and more), Live Casino, slots, and virtual sports. Any disputes regarding results must be submitted to our support team within 72 hours of the result being determined.

6.2 Invalid Bets

Star996 reserves the right to void any bet placed as a result of a technical error, odds pricing error, or inaccurate information. Bets involving insider information or market manipulation will also be voided and the relevant account terminated.

6.3 Betting Limits

Star996 sets minimum and maximum betting limits across all game types and betting categories. These limits are subject to change at any time and are displayed within the betting interface. Any bet exceeding the maximum limit will be automatically rejected.

6.4 Odds and Changes

Odds displayed on the Star996 platform are subject to change until a bet is accepted and confirmed. Star996 reserves the right to withdraw or adjust odds before a bet is locked in. Once odds are locked for an accepted bet, they will not change except in the event of a valid bet cancellation.

Section 7

7. Responsible Gaming

Star996 is fully committed to the principles of responsible gambling. We provide a range of tools to help members manage their betting activity wisely:

  • Deposit Limit — Set daily, weekly, or monthly limits on your total deposit amount.
  • Loss Limit — Set a maximum loss limit within a defined time period.
  • Session Limit — Set a time limit for your gaming sessions to prevent excessive play.
  • Self-Exclusion — Temporarily or permanently block access to your account for a period of your choosing.
  • Betting History Review — View a complete record of all your betting activity for personal tracking.

For more information and access to responsible gaming tools, please visit our Responsible Gaming us or contact the Star996 support team.

Section 8

8. Account Termination and Suspension

8.1 Termination by Member

You may close your Star996 account at any time by contacting our support team. Before closing, please ensure all pending withdrawals have been processed and there are no outstanding active bets.

8.2 Termination by Star996

Star996 reserves the right to suspend or terminate any member's account without prior notice if:

  • There is evidence of fraud, manipulation, or illegal activity.
  • A member is found to have breached any term in this document.
  • Information provided during registration is found to be false or misleading.
  • There is evidence of money laundering or the financing of illegal activities.
  • The member fails to comply with KYC requests within the specified timeframe.

In cases of termination due to fraud or serious breach, Star996 reserves the right to withhold the entire account balance with no obligation to return it to the member.

Section 9

9. Limitation of Liability

Under no circumstances will Star996 be liable for any indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

  • Financial losses arising from betting or gaming activity.
  • Technical failures, system maintenance, or internet disruptions that prevent access to the platform.
  • Unauthorised access to your account resulting from your failure to keep your password confidential.
  • Errors in information provided by third-party data suppliers (sports results, statistics, etc.).

Star996's total liability to any member shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.

Section 10

10. Privacy and Data Protection

The collection, use, and protection of your personal data is governed by Star996's separate Privacy Policy. By using our platform, you consent to the collection and processing of your data as described in that policy.

Star996 uses SSL 256-bit encryption for all data communication between your browser and our servers. Your financial information is never stored on Star996's servers and is handled directly by licensed, secure payment processors.

For full details on how we handle your data, please refer to Privacy Policy ours.

Section 11

11. Changes to These Terms

Star996 reserves the right to amend or update these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on the platform.

We will endeavour to notify members of material changes via email or in-platform notifications. However, it remains your responsibility to review these terms periodically to ensure you are always aware of the latest conditions governing your use of Star996.

Your continued use of the Star996 platform following any changes to these terms constitutes your acceptance of the updated version.

Section 12

12. Contact Us

If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact the Star996 support team through the following channels:

  • Email: support@star996.ws
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the platform
  • Typical Response Time: Under 5 minutes during peak hours

For frequently asked questions, you may also refer to our Frequently Asked Questions which contains answers to the most frequently asked questions we receive from Star996 members.


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